At Expat Clearance Co. we are committed to protecting your privacy and handling your personal documentation with the highest level of security and transparency. This Privacy Policy outlines how we collect, handle, and securely destroy your personal data during the Shanghai No Criminal Record Certificate extraction process.

1. Information We Collect

To process your application at the Shanghai Exit-Entry Administration Bureau and authorized notary offices, we collect the following sensitive data directly from you via our eligibility and onboarding forms:

• Identity Details: Your full name (exactly as written in your passport), sex, nationality, date of birth, and current phone number.

• Document Scans: High-resolution digital scans of your current and historic passports (including Chinese visas, residence permits, and entry/exit stamps).

• Residence & Employment History: Your specific dates of stay in Shanghai, your historical Registration Forms of Temporary Residence (TRRF), or official stamped reference letters from your former Shanghai employers.

• Logistics: Your current physical international shipping address so we can mail your finalized hard copies securely via DHL or FedEx.

• Authorization: A signed, notarized, and localized Power of Attorney (POA) form.

2. How Your Data is Handled

Your security is our highest priority. We strictly limit data handling via the following protocols:

• Zero Third-Party Sharing: We never sell, rent, or trade your data to marketing networks, data brokers, or outside corporate entities.

• Direct Pipeline Access: Your documentation is accessed strictly by our primary support office and the single dedicated local representative executing your physical submission runs in Shanghai.

• Government Submission: Your files are used exclusively for submission to the Shanghai Public Security Bureau and authorized local translation/notary offices to generate your requested background check.

3. Mandatory Data Destruction Policy

Unlike standard corporate agencies that store old passport data indefinitely, we enforce a strict data-purge protocol:

• Digital Deletion: All high-resolution passport scans, historic visas, and document images are permanently and completely deleted from our secure digital drives exactly 30 days after obtaining your official record from the bureau.

• Physical Shredding: Any temporary processing prints or photocopies utilized by our local representative at the Shanghai bureau desks are securely shredded on-site immediately following successful government intake.

4. Your Rights

You retain full ownership of your data at all times. You have the right to request a complete review of the personal information we hold, request immediate data erasure prior to our standard 30-day deletion timeline, or withdraw your application case at any stage.

5. Contact Us

If you have any questions or data privacy concerns regarding your application, please reach out to us directly through the form on our Contact page.